FAQ's

Frequently Asked Questions (FAQ)

1. Where do you ship from?

All orders are fulfilled from our location in Pagosa Springs, Colorado, United States.

2. Which countries do you ship to?

We ship within the United States and to selected international destinations. Available shipping options and countries are shown at checkout based on your address.

3. How much does shipping cost?

Shipping costs depend on your order value, location, and the shipping method selected at checkout.
For example, qualifying orders may receive free standard shipping, while express options are available at an additional cost. Check the final amount on the checkout page before confirming your order.

4. How long does delivery take?

Delivery times vary by destination and shipping method.
Standard shipping usually takes longer than express services. Estimated delivery dates and transit times are displayed at checkout and in your shipping confirmation email.

5. How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a tracking link (when available for your chosen service).
You can use this link to follow your package’s progress until it is delivered.

6. What is your return policy?

You can request a return within 30 days from the date your order was delivered, as long as items are in their original condition.
We offer free return shipping, no restocking fees, and we do not designate items as final sale, subject to the conditions in our Return & Refund Policy.

7. How do I start a return?

To start a return, contact us with your order number and the item(s) you would like to return.
If your return is approved, we will send you a prepaid return label and instructions for sending your items back.

8. When will I receive my refund?

After we receive and inspect your returned item(s), we will notify you by email.
If approved, your refund is issued to your original payment method. Processing time varies by bank or card issuer, but it typically takes several business days to appear on your statement.

9. Can I exchange an item?

At this time, we do not offer direct exchanges.
If you need a different item, size, or color, please request a return for your original product and place a new order.

10. What payment methods do you accept?

We accept major online payment methods available at checkout, such as credit or debit cards and supported digital wallets.
All available options for your region are shown during the payment step at checkout.

11. Is checkout secure?

Yes. Our website uses SSL encryption and trusted payment processors, so your payment details are transmitted securely and are not stored in full on our servers.
You can confirm a secure connection by looking for “https://” and the padlock symbol in your browser’s address bar.

12. Can I change or cancel my order?

If you need to change or cancel your order, contact us as soon as possible with your order number.
If your order has not yet been processed or shipped, we will do our best to accommodate your request. Once an order has shipped, changes or cancellations may no longer be possible.

13. What if my item arrives damaged or incorrect?

If your order arrives damaged, defective, or incorrect, please contact us promptly with your order number and photos of the issue.
We will review the situation and work with you to arrange a replacement or refund according to our policies.

14. Do you offer wholesale or bulk orders?

Yes, we welcome wholesale and bulk order inquiries.
Please contact us with your business details and the products or quantities you are interested in, and we will provide information about wholesale terms and pricing.

15. How can I contact you?

If you have any other questions, you can reach us at:

• Email: Contact@Everytechs.shop

• Phone: 405-509-0859